Last updated: June 8, 2026
SANA Digital delivers all design products and services electronically through our secure client portal. Deliverables include design files, brand assets, print-ready artwork, and documentation.
Projects are delivered in agreed milestones as defined in your Statement of Work. Each milestone includes specific deliverables, acceptance criteria, and estimated delivery dates communicated during project kickoff.
Typical delivery timelines: MVP projects (6–10 weeks), full platform development (12–24 weeks), AI integrations (4–8 weeks), video production (2–6 weeks). Timelines vary based on project scope and complexity.
All files are delivered through the SANA Digital Client Dashboard with version control, download tracking, and notification alerts. Clients receive email notifications when new deliverables are available.
Clients have 5 business days to review and accept or request revisions for each milestone deliverable. Silence after the review period constitutes acceptance unless otherwise specified in your agreement.
SANA Digital will notify clients promptly of any anticipated delays. Delays caused by client-side dependencies (content, approvals, access credentials) may extend delivery timelines accordingly.
Post-delivery support periods are defined in your service agreement. Standard packages include 30–90 days of post-launch support. Extended support plans are available.